Ziqitza Healthcare Limited received 2 million calls on 104 helpline related to medical queries in 2020


The 104 medical helpline quantity, operated by Asia’s largest emergency medical service supplier firm Ziqitza Healthcare Limited, has performed a serious position in resolving medical complaints and offering well being related info to individuals who calls on the quantity in the previous yr. Ziqitza Healthcare Ltd has been managing the 104 Helpline service in Madhya Pradesh and Odisha and have skilled and skilled employees that addresses the callers. The callers issues are usually related to widespread illnesses cough, chilly, fever, food regimen, pores and skin issues, diet and hygiene related are addressed as part of the helpline’s medical recommendation given by certified docs. Trained psychologists are additionally a part of this service and presents telephonic assist and counseling to folks affected by stress, despair, nervousness, publish trauma restoration, HIV, AIDS, STI and adolescent age-related issues.

The Ziqitza HealthCare Ltd is providing distinctive providers by working helpline 104. This helpline supplies all varieties of info and options. In all of the cities throughout the state, you may get assist related to well being division via this helpline sitting at residence. If you need any info for the remedy of your illness or desires to know deal with of a hospital or physician, this helpline supplies you the entire info. Through counseling providers, proper path is proven to the priority folks and motivation is being offered to battle patiently towards critical sickness. This will not be solely providing recommendation facility for remedy, but in addition offering facility to make complaints.

The 104-helpline quantity presents all spherical medical help to folks in 4 main areas. These are Medical Advice, Medical Information, Counseling and Complaint Registration. Under the medical info part, queries by folks about hospitals, different establishments, diagnostic providers and so forth. are resolved. To assist the 104-helpline employees deal with queries by folks in an environment friendly method, Ziqitza Healthcare had additionally organized a Skill Development Training session for the employees from time to time. Ziqitza Rajasthan had additionally organized such coaching periods on Skill Development for its staffs.

The104-helpline name middle is offering steady providers to the folks of the state from 8.00 AM to 8.00 PM. This middle has offered assist to 2,123,570people until date. But since March 2020 In line with the pandemic and the vital medical state of affairs that has risen, 104 Helpline in assist with 181, has been efficiently dealing with and attending to the COVID 19 queries for the general public in Madhya Pradesh. 104 Helpline has been additionally in the forefront addressing the folks queries or anxieties related to the COVID-19 in India. Our efforts have been to implement all security norms each on the name middle or ambulance is being adopted as employees security is our key precedence whereas coping with pandemic.

Ziqitza Healthcare Ltd’s MD & CEO – Mr. Amitabh Jaipuria stated, “With the help of 104 helpline, we are committed to helping people by offering medical assistance telephonically through qualified and trained doctors. We have been constantly resolving queries by people who have been contacting us for a wide range of generic medical issues. 104 helpline aims to provide people one stop solution for any advice or information relating to their health and we would like to urge people to avail this service to get solutions for their health-related queries.”

About Ziqitza Healthcare Ltd

Ziqitza HealthCare Limited (ZHL) was arrange in 2005 with a imaginative and prescient to help in saving human lives by offering a number one community of absolutely outfitted Advanced and Basic Life Support Ambulances throughout the creating world. Ziqitza Limited is a one-stop built-in healthcare Company that gives Ambulance at Site, Medical Helplines, Mobile Medical models Ambulance on Subscription, Wellness at Workplace, Telehealth Services, Medical Rooms, Doctors on Site and Occupational Health Centre, amongst others.

Over the previous 15 years, the corporate has grown exponentially from being a start-up with 10 ambulances to now-a well-established company entity in India and the Gulf. The service

community contains 3,300 ambulances, state-of-the-art Helpline facilities and medical cell models that service 2 clients each second. Ziqitza works with a number of state governments and 75 company shoppers. Ziqitza Limited is winner of Global Real impression Awards and is a previous winner of the Times Social Impact Award.

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