Slack Technologies Inc stated its office messaging service was hit by an outage on Monday, disrupting distant work as individuals returned from the vacations.
The firm stated it was investigating the connection points affecting customers and would proceed to share updates each 30 minutes till the incident has been downgraded. More than 15,000 customers had initially reported points, as per outage monitoring web site Downdectector.
Currently over 4,000 customers are nonetheless dealing with points. Downdetector solely tracks outages by collating standing reviews from a sequence of sources, together with user-submitted errors on its platform.
The outage may be affecting a bigger quantity of customers. As corporations around the globe shift to working from residence as a result of COVID-19 pandemic, demand for providers offered by Slack and Microsoft Corp’s Teams has gained traction as places of work conduct conferences remotely.
The messaging app has added greater than 20,000 paid prospects within the final two quarters, bringing its whole quantity of paid prospects to over 142,000.