Google services global outage: Company blames ‘internal storage quota issue’


By: Tech Desk | New Delhi |

Updated: December 14, 2020 9:11:51 pm

The Google brand is displayed on an Apple Inc iPhone (Image supply: Bloomberg)

Google’s services, together with Gmail, YouTube, Google Docs and others, confronted a global outage earlier as we speak. The firm blamed an ‘internal storage quota issue’ for a similar. The outage lasted nearly 45 minutes throughout all Google services with customers unable to login. Most of the services at the moment are again on-line. Users confronted issues with all Google services, and had been unable to entry Gmail, YouTube and Google Docs through the global outage.

Google’s Workspace Status Dashboard confirmed an outage for all services. In an official assertion, a Google spokesperson mentioned, “Today, at 3.47AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log in experienced high error rates during this period. The authentication system issue was resolved at 4:32AM PT. All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”

According to the Google dashboard, the issue seems to have began at 5.25 pm for Gmail. It appears like the issues with Gmail continued for some time, at the same time as others services had been again. According to the dashboard web page, “The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour.”

When Google’s services go down, billion of customers are impacted. That’s as a result of Gmail, YouTube have greater than a billion customers on a month-to-month foundation. Some customers reported seeing a 503 error once they tried to login to their Gmail account. Others noticed a 500 error once they attempt to open Gmail. Some even noticed a message saying their Google account couldn’t be discovered.

When we tried opening YouTube, it mentioned ‘Something went wrong’ and an image of a monkey holding a wrench. Some folks had been additionally kicked out of their ongoing Google Meet periods, and others had been unable to hitch scheduled calls. Google Meet is the video-conferencing instrument from the corporate.

Check out a number of the reactions on Twitter  

Users additionally observed through the outage that they had been in a position to entry the touchdown pages of Google’s services in incognito mode.

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